Free
For small businesses starting with remote support.
RM0
Free within plan limits · no credit card
- 1 customer
- Up to 5 sites
- Up to 25 agents
- Up to 2 users
- Unattended access
- Remote support
- Ticketing
- Audit log — not included
Pricing
Simple plans that grow with your team
Start free, then choose the plan that fits your customers, sites and support team. All prices in Malaysian Ringgit.
Plans and prices
Save about 17% with annual billing
Get Started Free
Starter
For freelancers and small IT support teams.
RM49/month
or RM490/year billed annually
- Up to 25 customers
- Up to 125 sites
- Up to 625 agents
- Up to 5 users
- Unattended access
- Remote support
- Ticketing
- Audit log
Business
For growing IT support companies, MSPs and support teams.
RM139/month
or RM1,390/year billed annually
- Up to 50 customers
- Up to 250 sites
- Up to 1,250 agents
- Up to 10 users
- Unattended access
- Remote support
- Ticketing
- Audit log
Enterprise
For larger support organisations and MSPs.
RM339/month
or RM3,390/year billed annually
- Unlimited customers
- Unlimited sites
- Unlimited agents
- Unlimited users
- Unattended access
- Remote support
- Ticketing
- Audit log
View all features — compare plans
| Plan | Free | Starter | Business | Enterprise |
|---|---|---|---|---|
| Price | ||||
| Monthly | RM0 | RM49 | RM139 | RM339 |
| Annual | RM0 | RM490 | RM1,390 | RM3,390 |
| Limits | ||||
| Customers | 1 | 25 | 50 | Unlimited |
| Sites | 5 | 125 | 250 | Unlimited |
| Agents | 25 | 625 | 1,250 | Unlimited |
| Users | 2 | 5 | 10 | Unlimited |
| Features | ||||
| Unattended access | Yes | Yes | Yes | Yes |
| Remote support | Yes | Yes | Yes | Yes |
| Ticketing | Yes | Yes | Yes | Yes |
| Audit log | No | Yes | Yes | Yes |
An agent is a supported computer with the VeyraDesk Agent installed. A user is a person who signs in to your VeyraDesk workspace.
Plan limits
What the limits mean
Each plan sets how many customers, sites, agents and users your workspace can have.
- Customer
- A customer or company your team supports.
- Site
- A physical or business location belonging to a customer, such as a branch or office.
- Agent
- A supported computer — each device with the VeyraDesk Agent installed counts as one agent.
- User
- A VeyraDesk account that can sign in to your workspace, such as a technician or administrator.
Genuinely free
The Free plan costs RM0 and needs no credit card. It stays free as long as you stay within its limits.
Change plans as you grow
Start small and move up when you add customers, sites, agents or users. Talk to sales about upgrades.
Pay monthly or annually
Annual billing costs the same as 10 months of monthly billing on Starter, Business and Enterprise.
Prices shown are in Malaysian Ringgit (MYR) and may be subject to applicable taxes. Features and limits may vary by plan. Additional terms may apply.
Ready when you are
Start with the Free plan today
Start on the Free plan — no credit card required — and bring your customers, sites, devices and tickets into one workspace.
- Fewer on-site visits
- Authorised, time-limited sessions
- Every customer and site in one place
- Built for support teams